Here’s something new from Mac, a major bug found in their latest OS, Mac OS X SnowLeopard. erases users data after logging on as GUEST.
“We are aware of the issue, which occurs only in extremely rare cases, and we are working on a fix,” is the only response that Apple can give regarding the major bug that was reported by a number of Mac users. The bug happens when users login using the guest account and when login to their normal account, all the data are loss and the home directory still exist under the folder “/Users/username” but the folder is empty.
If you are a frequent caller of tech support or working in the Tech Department of any company like Apple, Microsoft, Dell, AOL, Corel or IBM, we all know that this is a standard response regarding similar issues.
Anyhoo… there is a work around that Mac OS X:Snow Leopard users can use to prevent this from happening to them. But windows user’s all know to well that it is better to backup all your user data than be sorry.
For people who got their data wiped out, they can restore the files using the time machine feature of Mac OS X Snow Leopard. a detailed steps was published by Cnet at “How to restore Lost home folder after logging in as guest in Snow Leopard“
For related articles:
- Updated: Major bug in Snow Leopard deletes all user data
- Apple acknowledges Snow Leopard data loss issue
- Update: Snow Leopard Bug is a Doozy — How Did Apple Miss It?
- Fanbois howl over data-munching Snow Leopard bug Guests not welcome
- Snow Leopard ‘Guest Account’ bug deleting user files, terrorizing children?
image from www.apple.com
Last modified: October 13, 2009